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Helpdesk

Public Folder HelpDesk for Outlook - support handling and information sharing based on Outlook and Exchange
Public Folder Helpdesk for Outlook helps support teams organize and efficiently work with support cases. Tickets are created from e-mails or web form and can be studied with statistics tools and converted into knowledge base articles.
Public Folder HelpDesk for Outlook 9

Public Folder HelpDesk for Outlook 9: Collaborate on helpdesk tickets in Outlook. Auto-create tickets from e-mail. Collaborate on helpdesk tickets in Outlook. Auto-create tickets from e-mail. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be re-created in Outlook if needed. Mail conversations can be tracked.






Remote Helpdesk 7.8: Provide support to all your customers by remote control.
Remote Helpdesk 7.8

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, 256 key AES encryption (Rijndael) of all traffic, audio chat, file transfer, remote reboot, macro functions and proxy tunnel for supporting users behind firewalls.

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DNA Helpdesk  2.8: NetSupport DNA Helpdesk  - The Web Based Helpdesk Software Solution
DNA Helpdesk 2.8

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req

active directory, helpdesk software, netsupport, web based, helpdesk



HelpDesk CentreDesk Repair 5.401: FREEWARE multi-user helpdesk applications, that are simple to use
HelpDesk CentreDesk Repair 5.401

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

inventory, call centre, workshop, help desk software, helpdesk, centerdesk, help desk, freeware, helpdesk software, centredesk, call center



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TaskPool 2.4

Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Task: create a to do list from your meetings * Bugs: track bugs and fix them * Job Applicants inquiry: communicate with job applicants

workflow software, web help desk, problem tracking, help desk software, helpdesk, help desk, web helpdesk, project management, customer support, task management software, customer service, task management



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StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

relationship, support center, telephony, telephone calls, post it notes, instant messaging, call logging, ecrm, managements, outlook, incidents, helpdesk, support calls



Help Desk-99 4.0.165: Easy to use helpdesk software - sensibly priced, two user licence
Help Desk-99 4.0.165

helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn`t anything like as good. Easy to set up:- You don`t need an expensive on-site visit

issue tracking, helpdesk system, help desk software, helpdesk, call tracking, help desk, helpdesk software, customer support, help desk system, customer service, call center, problem resolution


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